Last updated: May 2026

Welcome to the Women in Planning Membership experience. Below are answers to some of the most common questions about Membership, billing, events, content access, networking, and community participation.

 

1. Before You Join

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Who is this for?

Women in Planning Membership is designed for women and professionals across finance, supply chain, data, technology, workforce planning, operations, and connected planning industries who are looking to grow their expertise, expand their network, and increase their visibility and leadership impact.

Certain experiences, events, or networking opportunities may be tailored toward senior professionals, leadership-level conversations, or specialized industry topics.

 

What if I’m not in Stockholm or one of the event cities?

Membership is designed for global access.

Digital content, recordings, masterclasses, and community features are accessible online regardless of location. In-person experiences are intended to complement the Membership experience, not limit it.

How much time does Membership require?

Membership is designed to fit around demanding professional schedules.

Content and resources are intended to be flexible and accessible on demand, allowing members to engage at their own pace based on relevance, interest, and availability.

What is “The Room”?

“The Room” refers to select small-group gatherings and intimate networking experiences hosted in various cities.

These sessions are designed to encourage meaningful professional conversations, peer connection, and access to industry leaders and guest experts in a more personal setting than traditional conferences or panels.

Can I expense my Membership through my employer?

In many organizations, Women in Planning Membership may qualify as a professional development, leadership, networking, or continuing education expense.

Upon purchase, you will receive a receipt that may be used for internal reimbursement or professional development submissions. Please check with your employer regarding their specific reimbursement policies.

 

2. Membership & Access

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What is included in Membership?

Membership benefits may vary depending on your selected tier, but can include:

• Access to exclusive digital content

• Member-only events and workshops

• Networking opportunities

• Community and messaging access

• Educational resources and recordings

• Early access to announcements and tickets

• Discounts on selected events or partner offerings

Membership features and benefits may evolve over time as we continue to improve the experience.

Is Membership global?

Yes. Membership is available internationally through our website and app.

Members can participate digitally from anywhere in the world, subject to internet access and platform availability.

How do I access content?

Members can access content through their Membership account via the Women in Planning website or app.

Certain content may only be available to specific Membership tiers.

Are recordings included?

Where included in your Membership tier, recordings of selected events, workshops, and sessions may be available for replay access.

Availability may vary depending on speaker permissions, licensing restrictions, or event format.

3. Billing & Subscription

Does Membership auto-renew?

Yes. Unless otherwise stated, Membership subscriptions automatically renew at the end of each billing cycle (monthly or annual).

You may cancel at any time before your renewal date to avoid future charges.

How do I cancel my Membership?

You may cancel your Membership through your account settings or by contacting our support team.

Cancellation:

• Stops future renewals

• Does not automatically generate refunds for previous payments

• Allows access until the end of the active billing period unless otherwise stated

Why yearly billing?

Annual Membership provides preferred pricing and long-term rate stability.

Where applicable, annual members may:

• Receive discounted pricing compared to monthly billing

• Lock in promotional or founding member rates

• Reduce administrative renewals throughout the year

What payment methods do you accept?

Payments may be processed through providers such as:

• Stripe

• Wix Payments

• PayPal

• Other supported payment providers

Available payment methods may vary depending on your location.

What happens if payment fails?

If payment authorization fails:

• Membership access may be temporarily restricted

• We may attempt to process payment again

• Continued failed payments may result in suspension or cancellation of Membership access

4. Refunds & Cancellations

Do you offer refunds?

We offer a 14-day cooling-off period from the date of Membership purchase unless Membership benefits have already been materially used.

Refund eligibility may be affected if you:

• Access member-only content

• Attend member-exclusive events

• Download exclusive resources

• Actively participate in community features

After this period, Membership fees are generally non-refundable except where required by law.

What is the cooling-off period?

The cooling-off period is a 14-day period after purchase during which eligible members may request a refund, provided Membership benefits have not already been materially accessed or used.

Can I get a partial refund if I forget to cancel?

Generally, no. Members are responsible for managing cancellations before renewal dates.

However, exceptional situations may be reviewed at our discretion where legally appropriate.

Are event tickets refundable?

Separate event tickets may be subject to different refund policies depending on the event.

Please review the applicable event terms before purchase.

5. Community & Networking

Will members see my profile?

Yes. Membership may include a member directory designed to support professional networking.

Depending on platform functionality, your:

• Name

• Job title

• Company

• Profile photo

• Biography

may be visible to other members.

Can members message me directly?

Yes. Membership may include messaging, networking, or discussion features allowing members to connect professionally.

All members are expected to follow our Community Guidelines.

Can I promote my business or services?

Professional networking is encouraged. However:

• Excessive self-promotion

• Spam

• Aggressive solicitation

• Unsolicited sales messaging

are not permitted without prior approval.

What happens if someone behaves inappropriately?

We take member safety and respectful conduct seriously.

If you experience harassment, spam, discrimination, or inappropriate behavior, please report it to our team through our official contact channels.

We reserve the right to investigate and take appropriate action, including suspension or removal of Membership access.

 

6. Events & Content

 

Are events recorded?

Yes. Some events, webinars, workshops, and community sessions may be recorded or photographed for:

• Replay access

• Educational use

• Archival purposes

• Promotional content

By participating, you acknowledge that recordings may occur.

Can I access replays after events?

Where included in your Membership tier, recordings may be made available after events. Availability may vary depending on speaker permissions or licensing limitations.

Can I share member-only content with others?

No. Membership content is intended for personal, non-commercial use only.

You may not:

• Share recordings or resources externally

• Redistribute member-only materials

• Upload or republish protected content without permission

Unauthorized sharing may result in suspension or termination of Membership access.

Are all events included in Membership?

Not necessarily. Some events may be included within certain Membership tiers, while others may require separate registration or ticket purchase.

Event access and availability may vary by Membership level, location, and event format.

 

7. Privacy & Data

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How is my personal data used?

Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws.

This may include:

• Account management

• Event administration

• Community access

• Analytics and service improvements

• Membership communications

 

Is my information shared with sponsors?

We may share aggregated or anonymized engagement insights with sponsors and partners.

We do not sell personal data.

Any sharing of identifiable member information will only occur where legally permitted and appropriately disclosed.

Are conversations private?

Certain community spaces and discussions are intended for members only. However, no digital platform can guarantee absolute confidentiality or security.

Members are expected to respect the privacy and confidentiality of others and comply with our Community Guidelines.

 

8. Technical Support

 

I can’t log into my account, what should I do?

Please first:

• Reset your password

• Confirm your Membership is active

• Check for browser or app updates

• Try accessing the platform from another browser or device

If the issue continues, please contact our support team.

 

What happens if the platform experiences technical issues?

While we aim to provide uninterrupted access, occasional downtime or technical disruptions may occur due to maintenance, updates, or third-party platform providers.

We appreciate your patience during such situations.

 

How do I update my payment method?

You may be able to update your payment information through your account settings, depending on platform functionality.

If you experience difficulties, please contact support for assistance.

 

Contact & Support

For Membership support, billing questions, or technical assistance, please contact:

Women in Planning
Email: info@womeninplanning.se
Website: https://www.womeninplanning.se